Delivering Happy Customers in Retail

Make every moment count with AI-powered conversations that convert

Microapp #994

Product Recommendations

Leverage our advanced algorithms to analyze user preferences and behaviors to offer tailored product recommendations. Seamlessly integrated within messaging platforms, this microapp provides personalized shopping experiences, enhancing customer engagement and driving sales. With its intuitive interface and real-time insights, this microapp empowers businesses to deliver targeted recommendations that delivers happy customers.

Thousands of happy moments, delivered.

Our ‘starter’ Microapps are woven into your current workflow focused on revenue and resolution in your digital channels. Here are some examples of our extensive library of happy shopper moments:

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Sales & Revenue:

Place Order
Save, Share and Edit Favorites
Account Sign Up
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Marketing

Store, Product and Event Recommendations
Store, Product and Event Lookup
Store, and Product Comparison
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Service:

Edit Account Information
Order Status Lookup
Product Troubleshooting

The Pypestream Difference

Image of a man in a yellow circle holding a phone and smiling

Multi channel solution, including instagram, teams, whatsapp, messages and messenger

Self-Service Customer Experience

Reduce costs and agent burden by helping customers find answers on their own. Drive proactive and personalized support from an AI-powered self-service portal completely integrated into your backend systems.

Omni-Channel Conversational AI & Chatbots

Streamline support and delight with faster issue resolution. Our AI-powered platform ensures your customers get the assistance they need, when they need it, leading to improved loyalty and customer happiness.

Unlock the Full Value of Your Investments

Pypestream elevates and digitizes, with high adoption rates, customer interactions providing material ROI on previous investments on digital transformations.

Exceptional Security and Compliance

With state-of-the-art encryption, we ensure your data remains secure both in transit and at rest. Rest easy knowing we adhere to stringent industry standards like GDPR, HIPAA, and SOC 2, providing you with a trusted platform for you and your customer data.

The Happiness Platform

Pypestream, explained.

Empowering self-service

Start with one business process or thread together several workflows to meet your needs across the customer lifecycle.

A library of configurable experiences

Our Microapps are woven into your current workflow focused on revenue and resolution in your digital channels.

Delivering unique customer journeys

Threaded into solutions without disrupting current tech stack and substantially reducing the need for live agent escalation.

Customer Success Stories

Industry:

Retail and eCommerce

Our Solution:

Fully automated product recommendation

Top 3 Use Cases deployed:

Subscription Management

Place Order

Product Recommendations

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Increased customer satisfaction, brand loyalty, and reduced costs

Facing competition from tech-savvy startups such as Dollar Shave Club and Harry's, a leading razor manufacturer introduced an online direct-to-consumer (DTC) subscription service. Realizing that this step alone wasn't sufficient to maintain their market position, they aimed to enhance their customer engagement beyond traditional methods, which led to a partnership with Pypestream.

33%

Increase in purchases

15%

Increase in subscriptions

140K+

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